Expertise in managing IT service and product portfolios, requirements, pricing, budgeting and cost control; Linking business objectives to IT services; Design, implementation and delivery of new IT services, governance frameworks and supporting processes; Optimization of existing IT services and implementing best practices to meet business targets; Vendor management; Operational risk management; Business continuity planning; Leading and transforming IT Service teams and managing senior client relationships.
Extensive team leadership experience including hiring, objectives, performance management and promotion, coaching and retirement processes.
Currently Account-, IT Serivce- and Business Manager at UBS, ensuring that the UBS in-house Legal Tech organization operates on budget and with optimal workforce and that the IT services to the key accounts (Group Legal department; Group Investigations/eDiscovery Counsel department) are delivered within agreed operating plans.
Focus Industries: Banking; Financial Services; IT Software and Services
Focus Region: Greater Zurich Area; German-speaking Switzerland